What’s new in ITIL V4?

Brian Wernham Blog Leave a Comment

What is ITIL? The Information Technology Infrastructure Library (ITIL) was originally just a series of separate guides on how to run IT services. I took my ITIL certification 25 years ago and in those days it was focused on large mainframe computer systems. ITIL has evolved over three versions and its latest version introduces more modern concepts which further support …

How I became a Business Analyst from a developer role

Sanchita Chowdhury Blog

Recently, I’ve seen many developers moving to Business Analyst roles, just like I did. For many, it happens as part of an overall transformation of the role they’re working in. For example, a developer is sent to a client site and assigned to both tasks of gathering and development. So typically speaking, come the next project, the person is offered …

The difference between urgent and important tasks

Jane Such Blog

How many times have you received an URGENT email that requires you to complete a task before the end of the day? How many times have you spent significantly longer than expected trying to chase a response, only to have to chase and chase some more to get said task done? And how many times have you reflected on such …

What impact is the digital skills gap having on your business?

Gemma Riddick Blog

Currently, there’s uncertainty about the future of the UK workforce. With Brexit on the horizon, concerns about the widening skills gap are becoming more pressing. Many industries have issues with skill gaps ,but the gap in digital is profound. Our workforce already lacks digital professionals and graduates and the UK economy is increasingly tech-focused. Recruiting the digital talent we need …

Achieving a work-life balance

Davina Sirisena Blog

Five years ago, I co-started a startup: Agilesphere. Agilesphere is a consultancy that specialises in digital transformation. We’ve grown really quickly, have lots of interesting work and now have over a hundred consultants out delivering for our clients. In the early days, we did pretty much everything ourselves in terms of running the business, but now we’ve got a great …

Delivery increments and the Procrustean time box

Tom Ayerst Blog

Iteration-based delivery processes like Scrum usually deliver in two-week batches, but often our stories don’t fit this structure and we solve this by arbitrarily cutting up stories or stretching them across multiple iterations. As Scrum is probably the best known iteration-based process and I’ve seen it implemented in multiple teams, I’ll use it as an example. What does Scrum look …

Creating user-tested designs: a whistle stop tour

Hiren Shah Blog

At Agilesphere, we help our clients deliver while constantly learning, adapting and having fun. From digitising public services on large government projects to making sure our clients are meeting the Digital Service Standard, user needs are taken into account from start to finish. An essential part of each and every project we work on is user research. Why user research …

My journey into a career in tech

Davina Sirisena Blog

I was recently reminiscing with some female colleagues about how we each made the somewhat unusual choice of a career in tech.  As a CxO at Agilesphere, you’d be forgiven for thinking I’ve always had a passion for technology. But before I went to university, computing and coding didn’t even enter my vocabulary.  Here’s my early story … Remember Clippy? …

Why coding should be mandatory in schools

Davina Sirisena Blog

2018 is an important year. It marks the centenary of women (some, not all) having the right to vote. And it’s also the Year of Engineering – a government campaign recognising the importance of engineering across the UK to inspire and encourage young individuals to get involved. Currently, only 17% of people working in technology in the UK are female, with …

Key issues in tech ethics

Jeremy Renwick Blog

There’s definitely something about attending meetings at the Houses of Parliament. The corridors of power oozing history, the sense of events happening around you and the hint of a promise of a smidge of influence. So having the opportunity to opine on “What are the most pressing issues in tech ethics?” was too good an opportunity to miss. The big …